- Introduction This Refund and Cancellation Policy applies to the IT company’s services and products, including but not limited to software development, website design and hosting, data storage and management, consultation services, and courses (the “Services”).
- Refund Policy The Company provides a limited refund policy for its Services. If the client is not satisfied with the Services, the client may request a refund within 7 days from the date of purchase. The request for a refund must be made in writing and must include the reason for the refund. The Company reserves the right to approve or deny the refund request in its sole discretion.
- Cancellation Policy The client may cancel the Services at any time. The cancellation must be made in writing and must include the reason for the cancellation. If the client cancels the Services before the completion of the project, the Company may charge the client a cancellation fee equal to the percentage of the Services completed. The cancellation fee will be based on the reasonable value of the Services completed and the expenses incurred by the Company in connection with the Services.
- Termination by the Company The Company may terminate the Services at any time, with or without cause, upon written notice to the client. If the Company terminates the Services, the Company will refund the unused portion of any prepaid fees to the client.
- Limitation of Liability The Company’s liability for any damages resulting from the termination of the Services will be limited to the fees paid by the client for the unused portion of the Services.
- Dispute Resolution Any dispute arising from this Refund and Cancellation Policy will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in the state where the Company is located.
- Governing Law This Refund and Cancellation Policy will be governed by the laws of the state where the Company is located, without regard to its conflict of law provisions.
- Entire Agreement This Refund and Cancellation Policy constitutes a part of the agreement between the Company and the client for the provision of the Services. The agreement between the Company and the client supersedes all prior understandings, negotiations, and agreements between the parties. This Refund and Cancellation Policy may not be amended except in writing signed by both the Company and the client.
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